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Follow-up email templates

Six short follow-up emails for after you send a proposal or quote, from the first check-in to the polite last email. Copy them below, or download all six in Word or PDF.

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First page of the follow-up email templatesPage 1

When to send each one

Day Email Why it works
+2 Any questions? Confirms it arrived, offers a call
When they open it A question about one detail Arrives while they are reading
+7 Still the right time? Lets them say "not now" without awkwardness
After a call Notes and next step Turns talk into a decision
Before expiry Quote expires on [date] A real reason to decide
+14 Closing the file Asks for a clear yes or no

1. Two days after sending

Subject: [Project] proposal, any questions?

Hi [name], just checking the proposal for [project] arrived safely. If anything is unclear, or you want to talk through the options, I can do a quick call [day] or [day].

2. After they opened it but didn't reply

Subject: Quick question on [project]

Hi [name], while you are looking at the proposal: is [the timeline / the option you are leaning toward] working for you? Happy to adjust it before you decide.

This one depends on knowing they opened it. A tracked link tells you; an attachment doesn't.

3. One week, no response

Subject: Still the right time for [project]?

Hi [name], I have not heard back on [project], so I wanted to check whether the timing still works. If priorities have changed, just let me know and I will close the file for now.

4. After a call

Subject: Notes from today and next step

Hi [name], thanks for the call. As discussed: [point 1], [point 2]. Next step: [who does what by when]. I have updated the proposal to reflect [change].

5. Quote about to expire

Subject: Your quote for [project] expires on [date]

Hi [name], a quick reminder that the quote for [project] is valid until [date]. After that I will need to re-check availability and prices. Reply if you would like to go ahead or need more time.

6. The last one

Subject: Closing the file on [project]

Hi [name], I have not heard back, so I will assume now is not the right time and close this for now. If that changes, reply to this email and I can pick it up from where we left off.

Three rules for all of them

Know when to send email 2

Send your proposal or quote as a Snapy.host link and you get an email the moment it is opened, on the free plan. With Pro you also see which pages they read, so email 2 can ask about the part they spent longest on.

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