This Refund and Cancellation Policy explains how refunds and cancellations work for Snapy Pro, the paid plan of Snapy (snapy.host). It applies together with the Terms of Service.
Free service
Snapy is free to use, and no payment is required to upload a document or create a link. There is nothing to refund for the free service.
Paid plans
Snapy Pro is an optional paid plan, billed monthly or yearly, with a 7-day free trial. Payments are processed by an authorized payment provider acting as the merchant of record and reseller for Snapy, and your receipt and any refund are handled through that provider.
Refund window
If you purchase Snapy Pro and are not satisfied, you may request a full refund within 14 days of your purchase, for any reason. Refunds requested after 14 days are handled at Snapy's discretion.
To request a refund, email [email protected] from the address used for the purchase and include your order number or receipt. Approved refunds are returned to the original payment method, usually within 5 to 10 business days depending on your bank or card provider.
Cancellation
Snapy Pro is a subscription billed monthly or yearly. You can cancel at any time; cancellation stops future charges while leaving your access in place until the end of the period you have already paid for. Links you already shared keep working after Pro ends.
Exceptions
A refund may be declined where there is evidence of abuse of the service, a violation of the Terms of Service, or a request made in bad faith after substantial use.
Questions
For any question about a payment, refund, or cancellation, contact [email protected] and Snapy will help.